[2026 Latest Survey] Google Maps Shifts from 'Finding Places' to 'Decision Making for Visits and Orders.' 60% of Consumers Use Reviews, and About 40% Use Them During In-Store Ordering.
NQ Score
90/100
N1 Content Completeness
10
AI Summary (NQ-processed)
Ixias Inc. conducted a survey on 'Store Searching and Review Posting' targeting 300 men and women in their 20s-50s residing in the Tokyo metropolitan area. The results reveal that Google Maps has evolved from a simple location-finding tool into a crucial information source that assists in pre-visit comparison and in-store menu decision-making. With 60.3% of users referencing reviews when searching on Google Maps and about 40% utilizing them during in-store ordering, the importance of reviews continues to grow.
AI Analysis
Frequently Asked Questions
- Q: Why do more people use Google Maps inside stores?
- A: They use it to check in-store menus, review recommendations, and gather information to assist in their ordering decisions.
- Q: How important are reviews when searching for stores on Google Maps?
- A: 60.3% of users refer to them, making them a crucial metric for comparison and decision-making, particularly among women (approx. 70%).
- Q: What is required for effective MEO?
- A: Effective MEO requires not only managing and responding to reviews but also updating information on Google Business Profile to influence customer visits.