Hannan Hair & Beauty, Japan's No. 1 in Annual Sales in the Hair and Beauty Industry (*1), Decides to Implement Conversational AI SaaS 'IVRy' Across All 599 Locations
NQ Score
50/100
AI Summary (NQ-processed)
Hannan Hair & Beauty will roll out the conversational AI SaaS 'IVRy' to all 599 'PLAGE' salons nationwide starting in April 2026. Following a successful pilot program that automated 78% of phone inquiries, the company aims to improve operational efficiency and allow staff to focus on providing high-quality service. This initiative supports the company's rebranding goal of delivering personalized service with speed.
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Frequently Asked Questions
- Q: What company has decided to implement the conversational AI SaaS 'IVRy' across all of its locations in Japan?
- A: Hannan Hair & Beauty Co., Ltd. has decided to implement the conversational AI SaaS 'IVRy' across all 599 of its 'PLAGE' hair and beauty salon locations in Japan.
- Q: How many locations does Hannan Hair & Beauty operate nationwide under the 'PLAGE' brand?
- A: Hannan Hair & Beauty operates 599 locations nationwide under the 'PLAGE' hair and beauty salon brand.
- Q: When is the full-scale rollout of 'IVRy' scheduled to begin at Hannan Hair & Beauty salons?
- A: The full-scale rollout of 'IVRy' at Hannan Hair & Beauty salons is scheduled to begin in April 2026.
- Q: What percentage of phone inquiries was handled automatically by IVRy during the Proof of Concept at 18 locations?
- A: During the Proof of Concept at 18 locations, IVRy automatically handled 78% of phone inquiries, including routine questions about congestion status, reception hours, and pricing.
- Q: What estimated annual operational efficiency improvement in yen is expected from IVRy's implementation across all Hannan Hair & Beauty stores?
- A: The implementation of IVRy across all Hannan Hair & Beauty stores is estimated to improve operational efficiency by approximately 89.62 million yen annually.