AI News NQ Analysis

Hannan Biryo, Japan's No. 1 in the Beauty Industry by Sales, Decides to Implement Conversational Voice AI SaaS "IVRy" Across All 599 Stores

NQ Score 50/100

AI Summary (NQ-processed)

Hannan Biryo will automate phone support by implementing IVRy's voice AI "IVRy" across all 599 stores.

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Frequently Asked Questions

Q: What is IVRy?
A: IVRy is a conversational voice AI SaaS (Software as a Service) designed to automate phone support for businesses.
Q: Which company is implementing IVRy?
A: Hannan Biryo Co., Ltd., a company that is No. 1 in Japan's beauty industry by sales, is implementing IVRy across its 599 "PLAGE" beauty salons.
Q: What are the expected benefits of implementing IVRy for Hannan Biryo?
A: The implementation is expected to automate 78% of phone inquiries, leading to operational efficiency equivalent to approximately 89.62 million yen annually across all stores. This will allow staff to focus more on providing hair treatments and enhance customer experience.
Q: When will the full rollout of IVRy begin?
A: The rollout is scheduled to commence sequentially across all 599 stores starting from April 2026.
Q: What was the result of the initial trial (PoC)?
A: In a trial at 18 stores, IVRy successfully automated 78.0% of phone inquiries, handling routine questions about congestion, business hours, and pricing, thereby reducing interruptions for staff.