From right: Takashi Ogura, Representative Director and President of Syncrobo Inc.; Yutaka Yoshida, Executive Officer and General Manager of Robotics Business Division at Iris Ohyama Co., Ltd. Iris Ohyama Co., Ltd. (Headquarters: Sendai City, Miyagi Prefecture; President and CEO: Akihiro Ohyama) held a talk session event titled "How Will Robot Social Implementation Progress? —Understanding the Current State of Service Robots from Real-World Operations and Development—" on June 26, 2026, at the Iris Group Tokyo Antenna Office. This event preceded the July 1, 2026 launch of JILBY, its new DX cleaning robot for business use. The session featured Yutaka Yoshida, Executive Officer and General Manager of the Robotics Business Division, and Takashi Ogura, Representative Director and President of Syncrobo Inc. They conducted a panel discussion from both operational and development perspectives, and shared practical insights through live demonstrations and hands-on experiences of the DX cleaning robot JILBY. Efficiency and Optimization Achieved Through Three Consecutive Years of Market Leadership (※1) and Physical AI First-Ever Fully In-House Developed Software and Hardware DX Cleaning Robot "JILBY" JILBY is a DX cleaning robot designed for businesses, automatically performing floor vacuum cleaning. Syncrobo, part of the Iris Group, developed the software in-house for the first time, while the hardware is manufactured at the company's Dalian factory (Liaoning Province, People's Republic of China). Drawing on insights gained from the company's previous service robot deployments, JILBY addresses key challenges faced during commercial cleaning robot operations. It features user-driven enhancements such as an auto-recharge function that returns the robot to its charging station after cleaning, a quiet mode to reduce operational noise, and a design optimized for ease of operation and maintenance. Furthermore, by integrating with the "AI Robotics Platform" provided by NTT West Japa