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The 'Double Management of Information Due to Tool Fragmentation' Hidden in the New Fiscal Year's Personnel Transfers and Assignments, Resulting in an Annual Opportunity Loss of 940,000 Yen

NQ Score 100/100

AI Summary (NQ-processed)

A survey by Ingage Co., Ltd. revealed that the fragmentation of tools for customer support and task management leads to significant inefficiencies and an average annual opportunity loss of 940,000 yen per person. This 'double management' problem is exacerbated during periods of personnel changes, causing issues like increased training costs and critical errors. The study highlights the need for integrated systems where tasks can be managed within the communication platform itself, rather than relying on separate tools.

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Frequently Asked Questions

Q: What company conducted the Survey on the Reality of Task Management targeting 500 business professionals in Japan?
A: Ingage Co., Ltd., headquartered in Osaka, Osaka Prefecture, conducted the Survey on the Reality of Task Management targeting 500 business professionals who routinely use email and task management sheets.
Q: How many companies have implemented Ingage Co., Ltd.'s communication platform called Re:lation as of the survey period?
A: Over 6,000 companies have implemented Ingage Co., Ltd.'s communication platform Re:lation, according to the company's reported implementation record.
Q: What operational inefficiency arises from using separate tools for customer support and task progress management according to the survey findings?
A: The fragmentation between tools leads to double management of information, causing invisible costs such as time spent on data transcription and searching for information across email and spreadsheets.
Q: What financial impact does tool fragmentation have annually per employee based on the survey results mentioned in the article?
A: Tool fragmentation results in an annual opportunity loss of 940,000 yen per employee due to inefficiencies in task and information management.
Q: Why does the new fiscal year increase the risks associated with fragmented task management systems in Japanese organizations?
A: During the new fiscal year, personnel transfers and new employee assignments make handovers difficult when task management is personalized and information is siloed, increasing training costs and error risks.