Don't Forget "Tasks After Emailing." 'Re:lation' Releases "Task Management and Process Management" Feature
NQ Score
50/100
AI Summary (NQ-processed)
Ingage Co., Ltd.'s communication platform 'Re:lation' has released a new "Task Management and Process Management" feature, integrating customer support and progress management to eliminate the "last mile" of operations where emails are checked but task management tools are not opened, contributing to improved operational efficiency.
AI analysis data is not yet available.
Frequently Asked Questions
- Q: What problems does Re:lation's new feature solve?
- A: It solves issues like double-handling due to fragmented email and task management, task personalization, and black-boxed process management, improving operational efficiency and response quality.
- Q: Which companies are best suited for this feature?
- A: It is ideal for companies with high customer interaction where email and task management are separate, or where task progress management is personalized.
- Q: What effects can be expected from implementing Re:lation?
- A: Expected effects include preventing missed tasks, visualizing team-wide workload, standardizing response quality, and reducing an average of 940,000 yen in annual opportunity loss.