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Moving Toward a Reliable Multifaceted Evaluation System for Clients: Nippon Manpower Co., Ltd.'s Case Study Released

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ING Co., Ltd. announced that its self-service survey tool 'smile survey' has been adopted by Nippon Manpower Co., Ltd. Highly evaluated for its robust security and flat-rate pricing, the tool enabled in-house operation of multifaceted evaluations, drastically reducing operational workloads.

AI Analysis

Frequently Asked Questions

Q: Why did Nippon Manpower decide to introduce the 'smile survey' tool?
A: They needed robust security measures and a system to update survey questions in-house.
Q: What specific security guidelines did Nippon Manpower need to address?
A: They addressed the ASP/SaaS safety guidelines and web application security checklists.
Q: What key features of 'smile survey' led to its adoption by the company?
A: The features included visualizing response status, identifying respondents, and multi-administrator management.
Q: How did the operational workload change after introducing 'smile survey'?
A: Workload was reduced by configuring questions in-house and using automatic reminder emails.
Q: How is the 'smile survey' currently being utilized by Nippon Manpower?
A: It is primarily used for multifaceted evaluations linked to training and consulting.