Sansan Reforms Inside Sales Productivity by Automating Meeting Processing, Achieving a 60% Reduction in Workload
NQ Score
80/100
N1 Content Completeness
9
AI Summary (NQ-processed)
Sansan adopted immedio's AI inside sales tool for its Bill One division, successfully automating meeting coordination and routing. This reduced processing workload by 60%, allowing more time for calls and eliminating human errors.
AI Analysis
Frequently Asked Questions
- Q: What is immedio?
- A: It is an AI tool that automates scheduling of sales meetings, assignment to sales representatives, and issuance of Zoom URLs, reducing the workload of inside sales.
- Q: What were the effects of introducing immedio at Sansan?
- A: It reduced the time spent on sales processing by 60%, allowing more time for making calls and increasing activity, leading to a stable and error-free operation.
- Q: What were the challenges with manual meeting scheduling?
- A: Manual scheduling based on multiple conditions such as company size took about 15 minutes per case and carried the risk of human errors like forgetting to issue URLs.