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Okayama Prefecture's Misaki Town Introduces "IIJ Electronic @ Contact Service," the First in the Prefecture, to Establish a Layered Support System

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Misaki Town, Okayama Prefecture, introduces IIJ's "Electronic @ Contact Service" to build a layered support system.

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Frequently Asked Questions

Q: What is the "IIJ Electronic @ Contact Service"?
A: The "IIJ Electronic @ Contact Service" is a multi-professional collaboration platform designed to connect professionals in medical care, welfare, nursing care, and administration. It facilitates the sharing of patient information for elderly individuals and children receiving home medical care among various healthcare and support providers.
Q: Why did Misaki Town decide to introduce this service?
A: Misaki Town is implementing the "Layered Support System Development Project" to address complex social issues like double care and the 8050 problem. The Electronic @ Contact service was introduced to improve information sharing and collaboration among administrative bodies, social welfare organizations, and support providers, thereby strengthening the town's layered support system.
Q: What are the benefits of using the Electronic @ Contact service for Misaki Town?
A: The service aims to enhance inter-organizational cooperation and enable efficient information sharing among support providers. It will serve as an information collaboration platform for community support and is expected to be a tool for promoting digital transformation (DX) within the town.
Q: What is the "Layered Support System Development Project"?
A: It is a project undertaken by Misaki Town to provide integrated support, including consultation regardless of attribute, participation support, and community-building support, for residents facing complex and multifaceted challenges that traditional support systems cannot fully address.
Q: What are the "double care" and "8050 problem" mentioned in the article?
A: Double care refers to the situation where individuals simultaneously face responsibilities for childcare and caring for elderly parents or relatives. The 8050 problem describes a social issue where many families have parents in their 80s supporting their children in their 50s, often leading to economic hardship and social isolation for the younger generation.