QUO CARD Integrates AI Search and Summary Service 'Cogmo' into FAQ Site | Adopts Low-Maintenance Search-Type RAG System to Promote Customer Self-Resolution and Improve Satisfaction
NQ Score
78/100
N1 Content Completeness
8.5
AI Summary (NQ-processed)
QUO CARD has implemented iact's 'Cogmo Enterprise Generative AI' on its FAQ site to reduce the 550 monthly unresolved inquiries. The RAG system provides natural language search and cross-page summaries.