Digital Transformation at the City Office in Izumo, the City of 'Enishi' (Connections): Number Guidance System Installed at Izumo City Hall
NQ Score
56/100
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Frequently Asked Questions
- Q: What is the primary purpose of installing the 'Turn NAVI' number guidance system at Izumo City Hall?
- A: The primary purpose is to streamline counter services at the Citizens' Division by providing real-time information on procedure progress and wait times.
- Q: What is Izumo City's overarching digital transformation strategy?
- A: Izumo City's overarching strategy is the 'Izumo City Digital First Declaration,' formulated in 2020 to address social issues and promote sustainable urban development towards a 'Smart City Izumo'.
- Q: What are the anticipated benefits of the 'Turn NAVI' system for visitors and staff?
- A: Anticipated benefits include real-time visualization of counter progress, streamlining operations for multi-counter procedures, and improving services through data analysis for wait time reduction and personnel optimization.
- Q: Which company was responsible for installing the 'Turn NAVI' number guidance system?
- A: Hyojito Co., Ltd., a firm specializing in peripheral information map installations, was responsible for installing the 'Turn NAVI' system.
- Q: How does the 'Turn NAVI' system facilitate smoother counter guidance for visitors?
- A: The system facilitates smoother guidance by issuing reception numbers and displaying the progress of counter procedures and calling status on monitors in real-time.