Launch of a Continuous Improvement Model to Support the Transition of Conventional SaaS to Production AI and AI Agents

AI Summary (NQ-processed)

Headwaters Co., Ltd. and Headwaters Consulting Co., Ltd. have launched a continuous improvement cycle model to support the shift of conventional SaaS to production AI and its transformation into AI agents. This model first integrates AI functions, primarily RAG (Retrieval-Augmented Generation), into customer-facing aspects of SaaS like inquiry handling and knowledge searches to ensure production-level quality and a swift market launch. It then provides a mechanism for gradual advancement through repeated improvements and expansions based on usage, customer feedback, and profitability.