It is a communication tool that delivers customers' hidden true feelings and gratitude, which cannot be drawn out by typical surveys, directly to the frontline and management.

How does it differ from traditional survey tools?

Instead of just aggregating data, it transforms primary information like customers' 'emotion, temperature, and background' into formats that can be directly utilized internally.

What kind of companies is this suited for?

It is ideal for B2B/B2C companies wanting to improve CX and EX, and leverage customer voices for management improvement and frontline motivation.

AI News NQ Analysis

Making 'business communication' more casual and interesting.

NQ Score 97/100

N1 Content Completeness 8

AI Summary (NQ-processed)

Hakobun Inc.'s April Dream: Capturing the hidden true feelings of silent customers that don't appear in surveys, and delivering them straight to those who need to know.

AI Analysis

Frequently Asked Questions

Q: What is Honne POST?: A: It is a communication tool that delivers customers' hidden true feelings and gratitude, which cannot be drawn out by typical surveys, directly to the frontline and management.
Q: How does it differ from traditional survey tools?: A: Instead of just aggregating data, it transforms primary information like customers' 'emotion, temperature, and background' into formats that can be directly utilized internally.
Q: What kind of companies is this suited for?: A: It is ideal for B2B/B2C companies wanting to improve CX and EX, and leverage customer voices for management improvement and frontline motivation.