What rating did GMO-PG receive from HDI?

GMO-PG received the highest 'Three Stars' rating in the 'Quality Rating (Multi-channel)' benchmark conducted by HDI-Japan.

What does the multi-channel rating cover?

It evaluates the quality of customer support across three main touchpoints: phone, email, and chat.

What is the scale of GMO Payment Gateway?

The company processes over 23 trillion yen in annual payments and serves over 150,000 merchants, including public institutions.

AI News NQ Analysis

GMO-PG Receives Highest 'Three Stars' in HDI Quality Rating Benchmark (Multi-channel)

NQ Score 72/100

N1 Content Completeness 8

AI Summary (NQ-processed)

GMO Payment Gateway acquired the highest 'Three Stars' rating in the HDI Quality Rating (Multi-channel) conducted by HDI-Japan. This marks the eighth time the company has received this honor since 2018.

AI Analysis

Frequently Asked Questions

Q: What rating did GMO-PG receive from HDI?: A: GMO-PG received the highest 'Three Stars' rating in the 'Quality Rating (Multi-channel)' benchmark conducted by HDI-Japan.
Q: What does the multi-channel rating cover?: A: It evaluates the quality of customer support across three main touchpoints: phone, email, and chat.
Q: What is the scale of GMO Payment Gateway?: A: The company processes over 23 trillion yen in annual payments and serves over 150,000 merchants, including public institutions.