Ricoh Lease and GMO-EP to Jointly Develop Collection Agency Solution with Multi-Payment Support

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Ricoh Lease Corporation and GMO ENPEI, Inc. have agreed to jointly develop a collection agency solution that supports multi-payment options to promote cashless collection operations. The partnership aims to reduce the burden of collection tasks and provide a convenient payment experience for users.

Q: What is the direct answer?

Ricoh Lease Corporation and GMO ENPEI, Inc. have agreed to jointly develop a collection agency solution that supports multi-payment options to promote cashless collection operations. The partnership aims to reduce the burden of collection tasks and provide a convenient payment experience for users.

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Source: https://prtimes.jp/main/html/rd/p/000005363.000000136.html | Date: Date unavailable

Ricoh Lease Corporation (President and CEO: Tokuharu Nakamura; hereinafter, Ricoh Lease) and GMO ENPEI, Inc. (*1) (President: Junichi Moriwaki; hereinafter, GMO-EP), a member of the GMO Internet Group, have agreed as of Monday, March 30, 2026, to jointly develop a collection agency solution compatible with multi-payment settlements (*2) to promote the shift to cashless collection operations. In line with this, GMO-EP has begun providing the system infrastructure for this solution to Ricoh Lease starting Friday, May 1, 2026. Ricoh Lease will utilize this infrastructure and plans to launch the service under its own brand around spring 2027. Through this initiative, both companies aim to reduce the burden of cash management, billing, and collection tasks, which are challenges in the field, and to realize a highly convenient payment experience for users. (*1) GMO-EP is a consolidated subsidiary of GMO Payment Gateway, Inc. (*2) Multi-payment settlement: A solution that allows for the bulk introduction of various payment methods and unifies invoice management and deposits. [Background and Overview] The Ministry of Economy, Trade and Industry (METI) is working to promote cashless payments in collaboration with related ministries, aiming for a cashless payment ratio of 80% in the future, with an interim goal of 65% by 2030. As a result, the cashless payment ratio has been steadily increasing, reaching 58.0% in 2025 (*3). On the other hand, in billing and collection operations, there are still cases where operations are based on paper and manual work, and reducing the burden on field staff is a challenge. Against this backdrop, Ricoh Lease has positioned the BPO (*4) field as one of its "priority areas" and offers the collection agency service "Collect!" (direct debit service, convenience store payment service) to support the efficiency of billing and collection operations. Since its launch in February 1984, it has been introduced to over 20,000 (*5) customers in a wide var

Ricoh Lease and GMO-EP to Jointly Develop Collection Agency Solution with Multi-Payment Support

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