Genesys®, the global cloud leader in experience orchestration, recognized partners for their excellence and innovation in the Asia Pacific (APAC) region at the 11th annual Genesys Partner Executive Summit & Drive. The event, held in Bangkok, Thailand, celebrated APAC partners who are instrumental in helping businesses improve customer loyalty and operational efficiency through AI. The annual gathering of strategic technology partners, global system integrators, value-added resellers, and developers featured discussions on technologies and trends shaping the future of customer and employee experiences powered by agentic AI. As organizations advance toward more autonomous customer experiences, the ability to connect people, systems, data, and AI across the enterprise is key to success. The Genesys partner ecosystem plays a vital role in helping businesses accelerate transformation leveraging the Genesys CloudTM platform through close collaboration, deep industry expertise, and shared accountability for outcomes. Partners are enabling Genesys customers to orchestrate enterprise-wide workflows, integrate AI into their existing technology ecosystems, and build governance frameworks to responsibly scale innovation. Gwilym Funnell, Vice President, Partner and Alliance Sales for Asia Pacific at Genesys, said: "Genesys partners are indispensable in translating businesses' appetite for AI into tangible, enterprise-wide impact. This year’s award recipients stand out for their ability to help organizations create more connected customer and employee experiences using AI, while enabling the governance, interoperability, and resilience required for responsible adoption. Through our collaboration with partners, our customers are accelerating AI innovation, generating greater business value with measurable outcomes, and building the foundation for agentic orchestration." This year’s awards focused on partners who are advancing enterprise AI initiatives and delivering exceptional cu