What is the main purpose of the book 'Customer Service English, One Step at a Time.'?

The book aims to help individuals who are not confident in their English skills to communicate effectively in customer service situations, particularly with foreign visitors to Japan, by providing simple, easy-to-understand phrases and illustrations.

Who is the target audience for this book?

The primary target audience includes individuals working in customer-facing roles in Japan, such as in restaurants, retail stores, and tourist attractions, who need to interact with foreign customers but have limited English proficiency.

What makes this book different from other English learning resources?

This book focuses specifically on practical customer service scenarios, uses very simple vocabulary and short phrases, and incorporates illustrations to aid understanding. It emphasizes human connection over reliance on translation apps.

Is this book suitable for complete beginners in English?

Yes, the book is designed as a 'super introductory book' with easy words and memorable phrases, making it suitable for beginners or those who feel anxious about speaking English.

What is the significance of the 'One Step at a Time' series?

The 'One Step at a Time' series is a hugely popular series from Gakken that has sold over 10 million copies, indicating a proven track record of providing accessible and effective learning materials.

AI News NQ Analysis

[Over 10 Million Copies Sold in the Hugely Popular Series] The Long-Awaited Customer Service English Book 'Customer Service English, One Step at a Time.' Released from the 'One Step at a Time' Series!

NQ Score 50/100

AI Summary (NQ-processed)

Gakken Co., Ltd. releases an introductory customer service English book for inbound tourists, from its series that has sold over 10 million copies.

AI analysis data is not yet available.

Frequently Asked Questions

Q: What is the main purpose of the book 'Customer Service English, One Step at a Time.'?: A: The book aims to help individuals who are not confident in their English skills to communicate effectively in customer service situations, particularly with foreign visitors to Japan, by providing simple, easy-to-understand phrases and illustrations.
Q: Who is the target audience for this book?: A: The primary target audience includes individuals working in customer-facing roles in Japan, such as in restaurants, retail stores, and tourist attractions, who need to interact with foreign customers but have limited English proficiency.
Q: What makes this book different from other English learning resources?: A: This book focuses specifically on practical customer service scenarios, uses very simple vocabulary and short phrases, and incorporates illustrations to aid understanding. It emphasizes human connection over reliance on translation apps.
Q: Is this book suitable for complete beginners in English?: A: Yes, the book is designed as a 'super introductory book' with easy words and memorable phrases, making it suitable for beginners or those who feel anxious about speaking English.
Q: What is the significance of the 'One Step at a Time' series?: A: The 'One Step at a Time' series is a hugely popular series from Gakken that has sold over 10 million copies, indicating a proven track record of providing accessible and effective learning materials.