What are the conditions to become a 'Royal Member'?

When your cumulative annual purchase amount (from January 1 to December 31) reaches 700,000 yen (excluding tax), you will automatically qualify as a Royal Member from the following year.

Are there exceptions to free shipping?

Yes. Please note that additional costs such as shipping to remote islands, business card shipping, and direct delivery items are not included.

Is the 5.0% point return rate applicable to all products?

No, the 5.0% point return rate applies only to 'combined purchase products' ordered via the WEB. The return rate differs from regular products.

AI News NQ Analysis

Office Supply Retailer 'Forestway' Launches New Membership Service with 'Always Free Shipping'

NQ Score 37/100

N1 Content Completeness 4

AI Summary (NQ-processed)

Forestway, an office supply e-commerce site by the EDION Group, has established a new 'Royal Member' tier. Targeting heavy users with annual purchases of 700,000 yen or more, the company aims to improve customer satisfaction and loyalty with benefits like free shipping anytime and up to 5% point rewards.

AI Analysis

Frequently Asked Questions

Q: What are the conditions to become a 'Royal Member'?: A: When your cumulative annual purchase amount (from January 1 to December 31) reaches 700,000 yen (excluding tax), you will automatically qualify as a Royal Member from the following year.
Q: Are there exceptions to free shipping?: A: Yes. Please note that additional costs such as shipping to remote islands, business card shipping, and direct delivery items are not included.
Q: Is the 5.0% point return rate applicable to all products?: A: No, the 5.0% point return rate applies only to 'combined purchase products' ordered via the WEB. The return rate differs from regular products.