Denno Kotsu Co., Ltd. (Headquarters: Tokushima City, Tokushima Prefecture, President and CEO: Yosuke Kondo, hereinafter "Denno Kotsu") is pleased to announce that Nihon Kotsu Co., Ltd. (Headquarters: Gifu City, Gifu Prefecture, President: Kentaro Yamada, hereinafter "Nihon Kotsu") has introduced and commenced operations of Denno Kotsu's cloud-based taxi dispatch system "DS". This initiative aims to improve the efficiency of dispatch operations and enhance service quality in Gifu City, thereby strengthening its function as a regional mobility infrastructure. ■ Background of Introduction Nihon Kotsu is one of the largest taxi operators in the Gifu transportation area, centered around Gifu City. In addition to approximately 250 taxi vehicles, the company supports regional mobility infrastructure by undertaking operations of sightseeing buses, shuttle buses, and community buses, as well as engaging in the nursing care business. In the Gifu City area, there are diverse mobility needs, including demand for transportation within the urban area centered around Gifu Station, as well as for elderly people's medical appointments and shopping, tourism, and corporate transportation. On the other hand, with the nationwide population decline and aging population, the taxi industry faces challenges in securing drivers and dispatch operators, necessitating operational efficiency improvements to continue providing stable services with limited personnel. Furthermore, Nihon Kotsu handles approximately 2,000 phone orders per day, playing a crucial role in supporting the daily mobility of local residents. Amidst this situation, the company decided to consider a new system for building a sustainable dispatch structure for the future, coinciding with the scheduled replacement of its long-used dispatch system. ■ Implementation Details and Effects of Introduction When considering a new dispatch system, Nihon Kotsu prioritized the following: - A stable operational foundation capable of handli