Who announced the new Full Duplex AI Voicebot feature?

DEFiDE Inc., an AI and DX consulting company based in Tokyo, announced it.

What is the name of the patented RAG-type AI chatbot that received this update?

The name of the patented corporate RAG-type AI agent is "chai+".

What are the two social issues facing the call center industry that motivated this development?

The two issues are a chronic labor shortage and worsening customer harassment.

What is the call center turnover rate mentioned as the second-worst among industries?

The turnover rate for the call center industry is twenty point three percent.

How does the new Full Duplex AI Voicebot differ from traditional half-duplex systems?

It supports real-time conversation and allows the AI to naturally interrupt the speaker.

AI News NQ Analysis

[New Feature Release] Full Duplex AI Voicebot Function Newly Equipped in Patented RAG-type AI Chatbot "chai+"

NQ Score 100/100

AI Summary (NQ-processed)

DEFiDE Inc. has added a new Full Duplex AI Voicebot function to its patented RAG-type AI agent "chai+," enabling two-way real-time conversations. This innovation addresses chronic labor shortages and the rise of customer harassment in the call center industry. By automating initial customer interactions and protecting operators, the new feature aims to improve efficiency, reduce costs, and enhance customer satisfaction.

AI analysis data is not yet available.

Frequently Asked Questions

Q: Who announced the new Full Duplex AI Voicebot feature?: A: DEFiDE Inc., an AI and DX consulting company based in Tokyo, announced it.
Q: What is the name of the patented RAG-type AI chatbot that received this update?: A: The name of the patented corporate RAG-type AI agent is "chai+".
Q: What are the two social issues facing the call center industry that motivated this development?: A: The two issues are a chronic labor shortage and worsening customer harassment.
Q: What is the call center turnover rate mentioned as the second-worst among industries?: A: The turnover rate for the call center industry is twenty point three percent.
Q: How does the new Full Duplex AI Voicebot differ from traditional half-duplex systems?: A: It supports real-time conversation and allows the AI to naturally interrupt the speaker.