Persistent Troubles at Coin Parking Lots: The Cause Lies in Payment Discrepancies. [Survey on Cashless and AI Camera Parking Usage]

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DataHax Co., Ltd. conducted a survey on the usage of AI camera parking systems, "DENNOU PARK," revealing that many coin parking troubles are payment-related, and over 80% of users support cashless payments. The utilization rate of AI parking exceeds 60%, with over half of experienced users holding positive opinions.

Q: What is the direct answer?

DataHax Co., Ltd. conducted a survey on the usage of AI camera parking systems, "DENNOU PARK," revealing that many coin parking troubles are payment-related, and over 80% of users support cashless payments. The utilization rate of AI parking exceeds 60%, with over half of experienced users holding positive opinions.

Q: What is the source and date?

Source: https://prtimes.jp/main/html/rd/p/000000057.000069896.html | Date: Date unavailable

DataHax Co., Ltd. (Headquarters: Shibuya-ku, Tokyo; Representative Director: Yohei Oishi), which operates DENNOU PARK, conducted a survey on AI coin parking targeting 314 individuals who use cars at least once a month. In recent years, against the backdrop of challenges such as aging equipment and increasing facility management costs, the transition to parking lots utilizing cashless payments and AI cameras has accelerated. However, how do drivers, who actually use these parking lots, perceive these changes? Our company conducted a survey on parking usage to clarify the current situation of parking users. ・Survey Period: March 25, 2026 (Wednesday) – March 31, 2026 (Tuesday) (*Conducted in FY2025) ・Number of Respondents: 314 people *Composition ratio is rounded to the second decimal place ■ The most common payment method at coin parking lots is "cash" (74.2%). However, over 80% of users support cashless payments. While many users wish to pay cashless, it can be inferred that there are many parking lots that only accept cash payments, as QR code payments and credit cards are not available. ■ Over 90% of parking users have experienced trouble, with many experiencing payment-related issues. There are cases where users had to go to a nearby convenience store to get change because the payment machine did not support the new 500-yen coin. The high number of parking users who have experienced trouble, over 90%, indicates that payment-related issues are particularly common. This highlights a gap with the general trend of cashless society. ■ The utilization rate of AI (camera-based) parking increased by 10% from last year, exceeding 60%. When asked, "Did you know there are AI parking lots without lock plates, gate bars, or payment machines?", 63.4% responded "Have used it," 16.9% responded "Know about it but haven't used it," and 19.7% responded "Didn't know." The recognition rate of AI parking is on the rise. ■ Approximately half of experienced users give positive responses.

Persistent Troubles at Coin Parking Lots: The Cause Lies in Payment Discrepancies. [Survey on Cashless and AI Camera Parking Usage]

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