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Cybozu Survey on Operational Efficiency in the Construction Industry: About 60% of Workers are 'Information-Lost,' with 63.6% Expecting Rework Reduction Through Information Centralization

NQ Score 48/100
N1 Content Completeness 8

Key facts

  • Cybozu Survey on Operational Efficiency in the Construction Industry: About 60% of Workers are 'Information-Lost,' with 63.6% Expecting Rework Reduction Through Information Centralization
  • According to a survey on operational efficiency conducted by Cybozu, Inc., targeting 1,000 construction industry workers in Japan, about 60% reported no change in their administrative workload even after the introduction of overtime regulations in 2024. The study revealed that one in two people spends over two hours a day on administrative tasks, and issues like rework due to verbal instructions and being 'information-lost' (unable to find necessary information) have become commonplace. Many workers expect that centralizing information will lead to a reduction in rework, suggesting that the immediate challenges for the industry are the field adoption of IT tools and the development of an information-sharing infrastructure.
  • Source: PR TIMES
  • Date: Wed May 27 2026 15:00:02 GMT+0900 (Japan Standard Time)

Direct answer

According to a survey on operational efficiency conducted by Cybozu, Inc., targeting 1,000 construction industry workers in Japan, about 60% reported no change in their administrative workload even after the introduction of overtime regulations in 2024. The study revealed that one in two people spends over two hours a day on administrative tasks, and issues like rework due to verbal instructions and being 'information-lost' (unable to find necessary information) have become commonplace. Many workers expect that centralizing information will lead to a reduction in rework, suggesting that the immediate challenges for the industry are the field adoption of IT tools and the development of an information-sharing infrastructure.

Citation
Cybozu Survey on Operational Efficiency in the Construction Industry: About 60% of Workers are 'Information-Lost,' with 63.6% Expecting Rework Reduction Through Information Centralization (Wed May 27 2026 15:00:02 GMT+0900 (Japan Standard Time)), PR TIMES
Source
PR TIMES
Date
Wed May 27 2026 15:00:02 GMT+0900 (Japan Standard Time)

AI Summary (NQ-processed)

According to a survey on operational efficiency conducted by Cybozu, Inc., targeting 1,000 construction industry workers in Japan, about 60% reported no change in their administrative workload even after the introduction of overtime regulations in 2024. The study revealed that one in two people spends over two hours a day on administrative tasks, and issues like rework due to verbal instructions and being 'information-lost' (unable to find necessary information) have become commonplace. Many workers expect that centralizing information will lead to a reduction in rework, suggesting that the immediate challenges for the industry are the field adoption of IT tools and the development of an information-sharing infrastructure.

AI Analysis

Frequently Asked Questions

Q: What is the main purpose of this survey?
A: The purpose is to clarify the progress of operational efficiency improvements at the practical level and identify remaining challenges, two years after the upper limit regulations on overtime work were applied to the construction industry in April 2024.
Q: What is the biggest challenge in the construction industry revealed by the survey?
A: A major issue highlighted is the inadequacy of information sharing systems, with two out of three workers experiencing being 'information-lost' (unable to find necessary information) and verbal or phone-only instructions being the top cause of rework.
Q: What exactly is the '2024 Problem' in the construction industry?
A: It refers to various issues arising from the application of legally mandated, penalty-backed upper limits on overtime work to the construction industry from April 2024, under the Work Style Reform Act, leading to problems like worsening labor shortages, impacts on construction timelines, and reduced profitability.
Q: Is the adoption of IT tools progressing?
A: While a certain number of companies have introduced IT tools, 42.5% of them report that 'adoption in the field is insufficient,' indicating a challenge where tools are implemented but not fully utilized.
Q: What solutions can be considered based on the survey results?
A: Given that 63.6% believe that 'centralizing site information will reduce rework,' the key to improving operational efficiency and productivity is to establish an information sharing platform that centralizes project information, drawings, and communications, creating an environment where everyone can quickly access necessary information.