CTC Launches 'Nexthink', a DEX Platform Visualizing Employee IT Usability Issues
NQ Score
78/100
N1 Content Completeness
9
AI Summary (NQ-processed)
ITOCHU Techno-Solutions (CTC) has partnered with Switzerland-based Nexthink S.A. to launch the 'Nexthink' Digital Employee Experience (DEX) management platform in Japan. The tool visualizes IT stress and automates issue remediation using AI, aiming for 2.6 billion yen in sales over three years.
AI Analysis
Frequently Asked Questions
- Q: What is Nexthink?
- A: Nexthink is a SaaS platform that analyzes the performance of PCs and applications, and visualizes IT usability and stress experienced by employees in real-time.
- Q: What is the difference from traditional system monitoring tools?
- A: While traditional tools focus on whether the system is running, Nexthink quantitatively visualizes and AI-repairs issues related to employee comfort and performance.
- Q: What benefits can a company expect from implementing it?
- A: Expected benefits include increased productivity through reduced IT stress for employees and decreased support desk workload through automated issue resolution.