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Yokogawa Shoji Adopts PeopleX's Interactive AI Role-Playing Service "PeopleX AI Role-Play"

NQ Score 100/100

Key facts

  • Yokogawa Shoji Adopts PeopleX's Interactive AI Role-Playing Service "PeopleX AI Role-Play"
  • Yokogawa Shoji Co., Ltd. has implemented PeopleX Inc.'s "PeopleX AI Role-Play" service to enhance the information gathering and proposal skills of its after-sales service personnel. This initiative aims to improve service quality and customer satisfaction by providing continuous, AI-driven role-playing practice. The service is designed to be accessible 24/7 and offers objective evaluations to support employee growth.
  • Source: PR TIMES
  • Date: Fri Apr 03 2026 18:00:02 GMT+0900 (Japan Standard Time)

Direct answer

Yokogawa Shoji Co., Ltd. has implemented PeopleX Inc.'s "PeopleX AI Role-Play" service to enhance the information gathering and proposal skills of its after-sales service personnel. This initiative aims to improve service quality and customer satisfaction by providing continuous, AI-driven role-playing practice. The service is designed to be accessible 24/7 and offers objective evaluations to support employee growth.

Citation
Yokogawa Shoji Adopts PeopleX's Interactive AI Role-Playing Service "PeopleX AI Role-Play" (Fri Apr 03 2026 18:00:02 GMT+0900 (Japan Standard Time)), PR TIMES
Source
PR TIMES
Date
Fri Apr 03 2026 18:00:02 GMT+0900 (Japan Standard Time)

AI Summary (NQ-processed)

Yokogawa Shoji Co., Ltd. has implemented PeopleX Inc.'s "PeopleX AI Role-Play" service to enhance the information gathering and proposal skills of its after-sales service personnel. This initiative aims to improve service quality and customer satisfaction by providing continuous, AI-driven role-playing practice. The service is designed to be accessible 24/7 and offers objective evaluations to support employee growth.

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Frequently Asked Questions

Q: Which company adopted PeopleX's interactive AI role-playing service and what is its corporate affiliation?
A: Yokogawa Shoji Co., Ltd. adopted PeopleX's interactive AI role-playing service and is an affiliate and general agency of Yokogawa Electric Corporation.
Q: What is the name of the AI-driven service that Yokogawa Shoji has implemented for employee training?
A: The name of the AI-driven service implemented by Yokogawa Shoji is PeopleX AI Role-Play, provided by PeopleX Inc. based in Shinjuku-ku, Tokyo.
Q: What specific skills is Yokogawa Shoji aiming to improve among its after-sales service personnel through AI role-playing?
A: Yokogawa Shoji aims to improve information gathering and proposal capabilities among its after-sales service personnel through regular sessions with PeopleX AI Role-Play.
Q: Which organization previously began delivering training programs to Yokogawa Shoji starting in fiscal year 2025?
A: JECC Co., Ltd., a group company of PeopleX, began delivering training programs to Yokogawa Shoji starting in fiscal year 2025.
Q: Who is the Executive Officer from Yokogawa Shoji that commented on the adoption of the AI role-playing service?
A: Mr. Kenichi Oketani, Executive Officer of Yokogawa Shoji Co., Ltd., provided a comment on the adoption of the PeopleX AI Role-Play service.