What is the core of this patented technology?

The AI judges user conversation content and virtual space information in real-time to autonomously control agent actions (guidance, movement, explanation, etc.).

How is it different from conventional AI agents?

Conventional agents used rule-based actions, but this technology allows the AI to determine actions from conversation and spatial information, enabling flexible service without manual crafting.

Since when has this technology been in use?

It has been in practical use since its patent application as the core of the 'AI Agent Flex' service, which launched in July 2025.

AI News NQ Analysis

[Patent Acquired] Cluster Obtains Patent for AI Autonomous Control of AI Agent 'Actions' in Virtual Space – Strengthening AI-Powered Autonomous Customer Service Amid Expanding Corporate Metaverse Use

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AI Summary (NQ-processed)

Cluster, Inc. has obtained a patent (Patent No. 7861975) on May 11, 2026, for technology that enables AI to autonomously perform customer service in the metaverse. This technology is already in practical use as the core of its AI customer service service 'AI Agent Flex'.

AI Analysis

Frequently Asked Questions

Q: What is the core of this patented technology?: A: The AI judges user conversation content and virtual space information in real-time to autonomously control agent actions (guidance, movement, explanation, etc.).
Q: How is it different from conventional AI agents?: A: Conventional agents used rule-based actions, but this technology allows the AI to determine actions from conversation and spatial information, enabling flexible service without manual crafting.
Q: Since when has this technology been in use?: A: It has been in practical use since its patent application as the core of the 'AI Agent Flex' service, which launched in July 2025.