Community Marketing Shifts from Intuition to Data-Driven Era: 62% of Practicing Companies Report Business Contribution, While 'Activation,' 'Effect Measurement,' and 'Personnel' Remain Challenges.
Key facts
- Community Marketing Shifts from Intuition to Data-Driven Era: 62% of Practicing Companies Report Business Contribution, While 'Activation,' 'Effect Measurement,' and 'Personnel' Remain Challenges.
- The General Incorporated Association Community Marketing Promotion Association and Community Marketing Research Institute Co., Ltd. have published the 'Community Marketing White Paper 2025-2026,' the first comprehensive industry survey report by an independent research organization. The report surveyed 2,066 business professionals in marketing/customer success and 320 community marketing practitioners/supporters/participants. Key findings include: 42% of companies are engaged in or considering community marketing, with 62% of those implementing it reporting business contributions. Challenges identified are community activation, effect measurement, and human resource shortages. The report also notes that 43% of practicing companies use external support, and 56% use AI for planning and operation. This is the first installment of a three-year continuous observation project until 2028. A free summary report and a paid full report (100,000 JPY, approx. 120 pages) are available.
- Source: PR TIMES
- Date: Tue Apr 14 2026 19:10:02 GMT+0900 (Japan Standard Time)
Direct answer
The General Incorporated Association Community Marketing Promotion Association and Community Marketing Research Institute Co., Ltd. have published the 'Community Marketing White Paper 2025-2026,' the first comprehensive industry survey report by an independent research organization. The report surveyed 2,066 business professionals in marketing/customer success and 320 community marketing practitioners/supporters/participants. Key findings include: 42% of companies are engaged in or considering community marketing, with 62% of those implementing it reporting business contributions. Challenges identified are community activation, effect measurement, and human resource shortages. The report also notes that 43% of practicing companies use external support, and 56% use AI for planning and operation. This is the first installment of a three-year continuous observation project until 2028. A free summary report and a paid full report (100,000 JPY, approx. 120 pages) are available.
- Citation
- Community Marketing Shifts from Intuition to Data-Driven Era: 62% of Practicing Companies Report Business Contribution, While 'Activation,' 'Effect Measurement,' and 'Personnel' Remain Challenges. (Tue Apr 14 2026 19:10:02 GMT+0900 (Japan Standard Time)), PR TIMES
- Source
- PR TIMES
- Date
- Tue Apr 14 2026 19:10:02 GMT+0900 (Japan Standard Time)
AI Summary (NQ-processed)
The General Incorporated Association Community Marketing Promotion Association and Community Marketing Research Institute Co., Ltd. have published the 'Community Marketing White Paper 2025-2026,' the first comprehensive industry survey report by an independent research organization. The report surveyed 2,066 business professionals in marketing/customer success and 320 community marketing practitioners/supporters/participants. Key findings include: 42% of companies are engaged in or considering community marketing, with 62% of those implementing it reporting business contributions. Challenges identified are community activation, effect measurement, and human resource shortages. The report also notes that 43% of practicing companies use external support, and 56% use AI for planning and operation. This is the first installment of a three-year continuous observation project until 2028. A free summary report and a paid full report (100,000 JPY, approx. 120 pages) are available.
AI analysis data is not yet available.
Frequently Asked Questions
- Q: What percentage of companies implementing community marketing reported experiencing business contributions?
- A: Among the companies implementing community marketing initiatives, sixty-two percent reported experiencing business contributions.
- Q: What are the main challenges or bottlenecks identified for companies practicing community marketing?
- A: The main challenges and bottlenecks identified in the report are 'activation,' 'effect measurement,' and 'human resource shortages'.
- Q: How many business professionals and community marketing practitioners were surveyed for this report?
- A: The survey was conducted with two thousand and sixty-six business professionals and three hundred and twenty community marketing practitioners, supporters, and participants.
- Q: What are the formats and pricing details available for the 'Community Marketing White Paper 2025-2026'?
- A: The report is offered as a free summary report and a paid full report costing one hundred thousand JPY excluding tax.