Airi Clinic's Refund Agreement Includes Waiver of Legal Claims; Consumer Protection Officer: Has Nature of Settlement

Q: What are the key facts in this article?

Airi Clinic began offering refunds following a hidden camera scandal, but the refund agreement includes a clause for waiving civil and criminal claims. The Consumer Protection Officer warns that this has the nature of a settlement and signing it could impede future litigation, urging careful consideration.

Q: What is the direct answer?

Airi Clinic began offering refunds following a hidden camera scandal, but the refund agreement includes a clause for waiving civil and criminal claims. The Consumer Protection Officer warns that this has the nature of a settlement and signing it could impede future litigation, urging careful consideration.

Q: What is the source and date?

Source: https://www.cna.com.tw/news/asoc/202605070339.aspx | Date: Date unavailable

Central News Agency (Central News Agency reporter Cao Yazou, New Taipei, 7th) Airi Clinic faced a hidden pinhole camera controversy, and the group today opened refunds. However, its refund letter attached a waiver of civil and criminal claims, which raised questions. The New Taipei City Consumer Protection Officer pointed out that the refund letter has the nature of a settlement, and if signed, it will have the effect of impeding litigation. Consumers must weigh and carefully evaluate it themselves. In response, a senior prosecutor pointed out that the refund letter is a civil contract and does not affect the establishment of criminal liability or the right to file a criminal complaint. If the public signs to agree to a refund, they "can still file a criminal complaint" and it will not affect the criminal responsibility of the perpetrator. Airi Clinic was found to have a suspected pinhole camera hidden in its smoke detector. Group President Chang Ru-shan, Assistant Zhang, vendor Xie, and others were involved in crimes such as obstructing sexual privacy and were detained and prohibited from visiting by the prosecutor. The Airi Group today issued a statement apologizing to consumers and opening refunds. However, some netizens pointed out that the refund consent form provided by Airi contains "After the clinic fulfills the agreement reached by both parties, the customer shall waive other civil and criminal claims related to this incident," which raised questions about requiring consumers to keep silent. Wang Zhi-yu, Director of the New Taipei City Government Consumer Protection Officer Office, stated in an interview with the Central News Agency that the refund consent form has the nature of a settlement. In fact, in general settlements or consumer dispute mediations, waiving legal claims is a common item, and settlement agreement templates usually contain this clause. Regarding whether to sign, Wang Zhi-yu said that consumers must weigh whether to agree to quickly obta

Airi Clinic's Refund Agreement Includes Waiver of Legal Claims; Consumer Protection Officer: Has Nature of Settlement

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