Taiwan Railways Ticket Sales Bonus Unclaimed for 5 Years; Union Calls for Inclusion of Electronic Ticket Points
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The Taiwan Railways Labor Union stated on June 3 that the ticket sales performance bonus system set up by Taiwan Railways has gone unclaimed by any of its thousands of ticket sellers for the past five years. The union attributes this to the system's failure to adapt to the rise of electronic ticketing, as it still primarily rewards paper ticket sales. The union is calling for an immediate revision of the bonus system to include services like TPASS purchases and electronic ticket top-ups in the point calculation.