Where is the AI avatar pilot experiment taking place?

At the first-floor general information booth of Toshima Ward Office in Tokyo.

When does the experiment end?

The pilot runs from June 15, 2026 to March 31, 2027.

What happens if the AI cannot respond?

A remote operator takes over to ensure accurate assistance.

What is the goal of this initiative?

To improve visitor convenience and enhance administrative efficiency through AI.

Toshima Ward Launches AI Avatar Pilot Experiment at 1st-Floor Information Counter!

Key facts

Toshima Ward Launches AI Avatar Pilot Experiment at 1st-Floor Information Counter!
Toshima Ward has started a pilot experiment using AI avatars for unmanned counter services at the first-floor general information booth of its main office, beginning June 15. Utilizing AVITA's 'AVACOM' service, the AI avatar supports Japanese, English, Chinese, and Korean. When inquiries cannot be resolved by AI, remote operators take over, enabling personalized service for each visitor.
Source: PR TIMES
Date: Mon Jun 15 2026 21:02:25 GMT+0900 (Japan Standard Time)

Direct answer

Toshima Ward has started a pilot experiment using AI avatars for unmanned counter services at the first-floor general information booth of its main office, beginning June 15. Utilizing AVITA's 'AVACOM' service, the AI avatar supports Japanese, English, Chinese, and Korean. When inquiries cannot be resolved by AI, remote operators take over, enabling personalized service for each visitor.

Citation: Toshima Ward Launches AI Avatar Pilot Experiment at 1st-Floor Information Counter! (Mon Jun 15 2026 21:02:25 GMT+0900 (Japan Standard Time)), PR TIMES
Source: PR TIMES
Date: Mon Jun 15 2026 21:02:25 GMT+0900 (Japan Standard Time)

AI Summary (NQ-processed)

Toshima Ward has started a pilot experiment using AI avatars for unmanned counter services at the first-floor general information booth of its main office, beginning June 15. Utilizing AVITA's 'AVACOM' service, the AI avatar supports Japanese, English, Chinese, and Korean. When inquiries cannot be resolved by AI, remote operators take over, enabling personalized service for each visitor.

AI Analysis

Frequently Asked Questions

Q: Where is the AI avatar pilot experiment taking place?: A: At the first-floor general information booth of Toshima Ward Office in Tokyo.
Q: What languages does the AI avatar support?: A: Japanese, English, Chinese, and Korean.
Q: When does the experiment end?: A: The pilot runs from June 15, 2026 to March 31, 2027.
Q: What happens if the AI cannot respond?: A: A remote operator takes over to ensure accurate assistance.
Q: What is the goal of this initiative?: A: To improve visitor convenience and enhance administrative efficiency through AI.