Takatsuki City First in Northern Osaka to Introduce Service for Video Call Inquiries via Sign Language Interpreters
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Frequently Asked Questions
- Q: What is the new service Takatsuki City is introducing and when will it be available?
- A: Takatsuki City is introducing "Sign Language Link," a service for video call inquiries via sign language interpreters, which will be available starting Wednesday, April 1, 2026.
- Q: How does "Sign Language Link" facilitate communication for sign language users?
- A: "Sign Language Link" connects users via video call to a sign language interpreter who relays their inquiries in spoken language to the city department and conveys the city's response back in sign language.
- Q: What kind of devices can be used to access the "Sign Language Link" service?
- A: The "Sign Language Link" service can be accessed from internet-connected devices such as smartphones and computers that are equipped with cameras.
- Q: What are the operating hours for the "Sign Language Link" service?
- A: The service operates on weekdays from 8:00 AM to 7:00 PM, and on Saturdays, Sundays, and holidays from 9:00 AM to 5:00 PM.
- Q: Are there any costs associated with using the "Sign Language Link" service?
- A: The "Sign Language Link" service itself is free to use; however, users are responsible for covering their own internet connection fees.