Consumer Demand for AI Shopping Is Rapidly Expanding, but Trust in Agentive Commerce Still Lags Behind
AI Summary (NQ-processed)
According to Checkout.com's latest survey, 33% of consumers expect over 10% of their purchases to be AI-driven within a year, yet a significant gap remains between consumer expectations and industry readiness, particularly regarding trust and control mechanisms.
AI Analysis
Frequently Asked Questions
Q: What is agent-based commerce?
A: A new shopping model where AI agents search, compare, and purchase on behalf of consumers.
Q: How much do consumers trust AI shopping?
A: 27% say no organization is trustworthy; 24% will never delegate purchases to AI.
Q: What drives adoption of agent-based commerce?
A: Convenience, time savings, and automated price comparisons are key motivators.
Q: How are businesses preparing for agent-led shopping?
A: 89% of merchants are preparing, but infrastructure and standards remain a challenge.
Q: What does Checkout.com do?
A: A global payment platform based in London, serving thousands of companies like Sony and Netflix.