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Cellpromote's "Website Learning AI Chatbot" Built for Kashima City, Ibaraki Prefecture, Begins Full Operation

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AI Summary (NQ-processed)

Cellpromote Inc., a company promoting corporate growth through DX support, announced the full operation of its "Website Learning AI Chatbot" for Kashima City, Ibaraki Prefecture, starting April 1, 2026. This chatbot, developed under a DX promotion partnership, aims to reduce the burden on city officials by automating responses to routine inquiries and provide citizens with 24/7 access to information.

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Frequently Asked Questions

Q: Which company developed the Website Learning AI Chatbot for Kashima City, and who is its representative director?
A: Cellpromote Inc. developed the Website Learning AI Chatbot for Kashima City, and its representative director is Ryota Hayashi.
Q: When will the Website Learning AI Chatbot for Kashima City begin full operation, and what is the city's location?
A: The Website Learning AI Chatbot for Kashima City will begin full operation on April 1, 2026, and Kashima City is located in Ibaraki Prefecture, Japan.
Q: What was the duration of the demonstration experiment for the AI chatbot, and which office conducted the user survey?
A: The demonstration experiment for the AI chatbot ran from December 18, 2025, to February 28, 2026, and the user survey was conducted by the Kashima City DX and Administrative Reform Promotion Office.
Q: What problem did Kashima City face before implementing the AI chatbot, and how does the chatbot help address it?
A: Kashima City faced high volumes of routine inquiries at service counters and by phone, and the AI chatbot helps by automatically answering these questions, reducing officials' workload.
Q: How does the Website Learning AI Chatbot benefit citizens, and what improvements led to its full deployment?
A: The Website Learning AI Chatbot benefits citizens by providing 24-hour access to information, and after improvements based on the demonstration experiment results, it was approved for full operation on April 1, 2026.