Cleaning Accident Compensation: Consumer Expectations vs. 'Average 18,158 Yen' Gap – Survey of 103 Individuals

AI Summary (NQ-processed)

A survey by the home delivery cleaning comparison site 'cccleaning.jp' revealed an average gap of 18,158 yen between consumers' expected compensation for cleaning accidents and the actual amounts based on industry standards. The study, involving 103 individuals, found that 58% underestimated compensation, while 42% overestimated. A significant portion (30%) had no clear expectation, and only 10% anticipated full compensation. The findings indicate that 50% of consumers would change their cleaning service choice if they understood the compensation system, and 70% would share this information. The site offers a compensation simulator tool.