[Coco Moola] Conducted a questionnaire survey regarding SMBC Mobit's card loans
NQ Score
56/100
AI analysis data is not yet available.
Frequently Asked Questions
- Q: What was the primary reason users chose SMBC Mobit's card loan service, according to the survey?
- A: The most common reason for choosing the service was the perception that the web-only process seemed easy, accounting for approximately 42% of responses.
- Q: What feature of SMBC Mobit's card loan was most highly praised by users during actual use?
- A: The ability to borrow and repay with just a smartphone was the most highly praised feature, emphasizing its convenience and accessibility from anywhere.
- Q: How fast is the loan processing for SMBC Mobit, based on the survey results?
- A: The loan speed is extremely fast, with about 60% of people receiving their loan on the same day of application, and half of those completing the process within an hour.
- Q: What percentage of users reported that the loan process for SMBC Mobit did not involve phone calls to their workplace?
- A: Approximately 27% of users responded that the loan process was completed via documentation, meaning no phone calls were made to their workplace.
- Q: What was the experience of users regarding confirmation calls to their workplace when using SMBC Mobit?
- A: Many users noted that while there was a confirmation call to their mobile phone, there were no calls to their workplace, with 19.23% specifically mentioning this.