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[Raffine Group] Held the 43rd General Meeting: The Practice and Achievements of 'Onkochishin' - Gratitude and Thoughts for Customers Who Supported Their No. 1 Ranking in the Oricon Customer Satisfaction® Survey

NQ Score 79/100
N1 Content Completeness 9

AI Summary (NQ-processed)

The Raffine Group held its 43rd General Meeting on April 8, 2026, where they reflected on the 2025 policy of 'Onkochishin' (learning from the past to create new things) and celebrated achieving the No. 1 spot in the Oricon Customer Satisfaction® Survey. The meeting also announced the 2026 policy of 'Well-being' and featured the 16th R-1 Contest, a unique customer service competition, where new Grand Prix winners were decided in both the 'Space' and 'Therapist' categories.

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Frequently Asked Questions

Q: When did the Raffine Group hold its 43rd General Meeting?
A: The Raffine Group held its 43rd General Meeting on April 8, 2026.
Q: What contest was held during the 43rd Raffine Group General Meeting?
A: The 16th Raffine Group's unique customer service contest was held, deciding new Grand Prix winners.
Q: Who delivered the opening address at the general meeting?
A: Nobuhisa Kawamura, Representative of Reverse Tokyo Co., Ltd., delivered the opening address.
Q: What was the theme of the policy reviewed by Hidefumi Shimizu for 2025?
A: The theme of the 2025 policy was 'Onkochishin', which means learning from the past to create new things.
Q: What was the biggest achievement of the Raffine Group in 2025?
A: The biggest achievement was winning first place in the Oricon Customer Satisfaction® Survey.