AI News NQ Analysis

Email Delivery System 'Blastmail' Launches 24/7 'AI Support'

NQ Score 44/100

AI Summary (NQ-processed)

The email delivery service 'Blastmail' has launched a 24/7 AI support feature to enhance customer experience.

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Frequently Asked Questions

Q: What is the new feature launched by RAKUS Light Cloud Inc. for Blastmail in March 2026?
A: The new feature launched is 'AI Support,' which provides AI-generated answers to inquiries regarding service usage.
Q: How many companies have cumulatively used the Blastmail email delivery service?
A: The cumulative number of companies using the Blastmail service has exceeded 27,000.
Q: Why did RAKUS Light Cloud Inc. develop the 'AI Support' feature for Blastmail?
A: The feature was developed to address user feedback about wanting to check things urgently outside of business hours and finding it time-consuming to locate answers in the FAQ.
Q: Where can users ask questions to the AI Support in Blastmail, and when is it available?
A: Users can ask questions directly from the management screen, and the service is available 24/7, providing real-time answers even during nights and holidays.
Q: How does the new AI Support feature handle complex questions compared to traditional searches?
A: Unlike traditional keyword searches, the AI understands context and extracts optimal information from manuals and past knowledge to provide specific procedures in natural language.