Agency Support Center Strengthened by Off-site Operations, BCP, and DX ~SOMPO Himawari Life Insurance Co., Ltd. Case Study Released~

AI Summary (NQ-processed)

BEWIT Inc. has released an interview with SOMPO Himawari Life Insurance Co., Ltd., highlighting how off-site operations, business continuity planning (BCP), and digital transformation (DX) have enhanced their agency support center. The case study details the success of their specialized agency support services through an off-site outsourcing model, focusing on quality and productivity improvements.