Is 'FAX is outdated' really true? OFFICE110 reveals real-world office conditions after digitization based on 77 multifunction device consultations
AI Summary (NQ-processed)
OFFICE110, an OA equipment service for businesses, analyzed consultation data from December 7, 2022, to February 28, 2026, and found that 9.0% (77 cases) of inquiries involved fax functionality. Despite digital transformation, fax remains necessary in certain industries due to client workflows, highlighting concerns over number portability, line setup, and maintenance costs.
AI Analysis
Frequently Asked Questions
Q: What percentage of inquiries are about fax functions?
A: 77 out of 851 inquiries (9.0%) were related to fax functions.
Q: Which industries still use fax frequently?
A: Healthcare, real estate, construction, manufacturing, and wholesale/retail.
Q: Can faxes be received digitally instead of on paper?
A: Yes, options include saving to PC or email forwarding.
Q: Do I need to change my fax number after relocation?
A: Number portability is possible with certain lines, but confirmation is required.
Q: Are maintenance fees required for fax-enabled MFDs?
A: Yes, service contracts and setup fees may apply for both new and used devices.