When will the multilingual medical consultation services become free of charge?

Starting April 1, 2026, consultations via the toll-free number will be free. Consultations via LINE calls are scheduled to begin in mid-April 2026.

What is the new toll-free number?

The new toll-free number is 0120-339-266. The previous number (03-6233-9266) will also remain available.

How can I use the consultation service via LINE calls?

From mid-April 2026, you will be able to consult using the voice call function of the LINE app. Chat consultations will not be available.

What languages are supported?

We support many languages, including Easy Japanese, English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Thai, and Filipino.

What are the consultation hours?

Multilingual medical consultations are available on weekdays from 10:00 to 16:00, and remote medical interpretation is available on weekdays from 10:00 to 15:00.

AI News NQ Analysis

Multilingual Medical Consultation Services Now Free of Charge

NQ Score 0/100

N1 Content Completeness 8

AI Summary (NQ-processed)

Multilingual medical consultations are now free via toll-free numbers and LINE calls.

AI Analysis

Frequently Asked Questions

Q: When will the multilingual medical consultation services become free of charge?: A: Starting April 1, 2026, consultations via the toll-free number will be free. Consultations via LINE calls are scheduled to begin in mid-April 2026.
Q: What is the new toll-free number?: A: The new toll-free number is 0120-339-266. The previous number (03-6233-9266) will also remain available.
Q: How can I use the consultation service via LINE calls?: A: From mid-April 2026, you will be able to consult using the voice call function of the LINE app. Chat consultations will not be available.
Q: What languages are supported?: A: We support many languages, including Easy Japanese, English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Thai, and Filipino.
Q: What are the consultation hours?: A: Multilingual medical consultations are available on weekdays from 10:00 to 16:00, and remote medical interpretation is available on weekdays from 10:00 to 15:00.