Altius Link Publishes Case Study: 50% Reduction in Back-Office Processing Time at Vietnam Hub for Dentsu Operation Partners
NQ Score
81/100
N1 Content Completeness
9
AI Summary (NQ-processed)
Altius Link has revealed a successful case study where back-office processing time was reduced by 50% at its Vietnam location for Dentsu Operation Partners. The implementation of detailed SOPs allowed for high quality and efficiency even as task volume grew 5.3 times.
AI Analysis
Frequently Asked Questions
- Q: What is the reason for maintaining Japanese-level quality at the Vietnam base?
- A: We break down and visualize tasks using our own detailed SOPs (Standard Operating Procedures) to eliminate reliance on individual expertise. Additionally, we strictly test Japanese reading and writing skills during the hiring process.
- Q: What kind of tasks have been transferred to Vietnam?
- A: We have transferred a wide range of back-office tasks that require high levels of expertise and accurate judgment, including digital advertising effectiveness verification reports, submission support, accounting and finance, and human resources.
- Q: What are the specific results of the implementation?
- A: We have reduced the processing time for the entire accounting and finance process by about 50%. Additionally, the new employee training period has been shortened by 25%, and we have maintained stable operations even as the workload has increased 5.3 times.