[Survey of Restaurant Owners/Managers] Customer Data Utilization Mostly for 'Approaching Regular Customers'! What are the Barriers to Ideal Store Operations?

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All Today Co., Ltd. conducted a survey targeting owners and managers of recurring-visit restaurants regarding 'operational barriers in introducing store apps in the restaurant industry.' The results show that customer data utilization is primarily focused on 'approaching regular customers,' but 'initial and monthly costs' are the biggest hurdles, followed by 'guiding customers to register for the app' and 'time for daily distribution and update tasks.'

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