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Survey of 500 People on Home Router Fees: 59.4% Say Monthly Cost is 'Mostly as Expected,' but 53.8% Unaware of Remaining Device Debt

NQ Score 44/100
N1 Content Completeness 8

Key facts

  • Survey of 500 People on Home Router Fees: 59.4% Say Monthly Cost is 'Mostly as Expected,' but 53.8% Unaware of Remaining Device Debt
  • All Connect Magazine, a communication media outlet operated by ALL CONNECT Co., Ltd., conducted a survey of 500 men and women who use or are considering a home router, focusing on their understanding of fees, the gap with actual payments, and any regrets. The results showed that while 59.4% felt their monthly costs were 'mostly as expected,' 53.8% were unaware of the details of their remaining device debt. This highlights an issue where many users grasp the overall cost but lack a deep understanding of complex mechanisms like cashback conditions and installment payment details.
  • Source: PR TIMES
  • Date: Wed May 27 2026 11:00:02 GMT+0900 (Japan Standard Time)

Direct answer

All Connect Magazine, a communication media outlet operated by ALL CONNECT Co., Ltd., conducted a survey of 500 men and women who use or are considering a home router, focusing on their understanding of fees, the gap with actual payments, and any regrets. The results showed that while 59.4% felt their monthly costs were 'mostly as expected,' 53.8% were unaware of the details of their remaining device debt. This highlights an issue where many users grasp the overall cost but lack a deep understanding of complex mechanisms like cashback conditions and installment payment details.

Citation
Survey of 500 People on Home Router Fees: 59.4% Say Monthly Cost is 'Mostly as Expected,' but 53.8% Unaware of Remaining Device Debt (Wed May 27 2026 11:00:02 GMT+0900 (Japan Standard Time)), PR TIMES
Source
PR TIMES
Date
Wed May 27 2026 11:00:02 GMT+0900 (Japan Standard Time)

AI Summary (NQ-processed)

All Connect Magazine, a communication media outlet operated by ALL CONNECT Co., Ltd., conducted a survey of 500 men and women who use or are considering a home router, focusing on their understanding of fees, the gap with actual payments, and any regrets. The results showed that while 59.4% felt their monthly costs were 'mostly as expected,' 53.8% were unaware of the details of their remaining device debt. This highlights an issue where many users grasp the overall cost but lack a deep understanding of complex mechanisms like cashback conditions and installment payment details.

AI Analysis

Frequently Asked Questions

Q: Who conducted this survey and for what purpose?
A: ALL CONNECT Co., Ltd., which operates the communication media 'All Connect Magazine,' conducted the survey to clarify the gap between home router users' understanding of fees and their actual payments, as well as any regrets they had.
Q: What was the most used or considered home router service among the respondents?
A: SoftBank Air was the most popular at 34.8%, followed by WiMAX at 29.4% and home 5G at 19.6%.
Q: Are users paying the monthly fees as they expected?
A: Yes, 59.4% responded that the fees were 'mostly as expected,' indicating that most users did not experience major billing surprises.
Q: What aspect of the contract did users understand the least?
A: The mechanism of device installment payments and remaining debt was the least understood, with 53.8% stating they 'did not grasp the detailed conditions.' Understanding of cashback conditions also tended to be low.
Q: What is the most important factor regarding fees when choosing a home router?
A: The 'low monthly fee' was the top consideration at 45.6%.