Hokuriku Bank Pilot-Tests AI Worker VoiceAgent to Automate Corporate Inquiry Handling
NQ Score
41/100
N1 Content Completeness
4
AI Summary (NQ-processed)
Hokuriku Bank has begun a pilot implementation of AI Shift's voice AI agent, "AI Worker VoiceAgent," to automate inquiry handling for corporate internet banking. This initiative aims to reduce call overflow and improve customer service quality.