[Online Seminar] Raising Customer Satisfaction with Voice x Emotion Analysis: What are Customers' Hidden True Feelings Revealed from Data? [April 16 (Thu) Co-hosted]
NQ Score
100/100
AI Summary (NQ-processed)
This online seminar, co-hosted by Advanced Media Inc. and Sky Perfect Customer Relations (SPCC) on April 16, 2026, will explore how voice and emotion analysis can significantly improve customer satisfaction and operational efficiency in contact centers. It will feature practical insights and real-world examples for improving response quality, preventing complaints, and enhancing customer experience without increasing human resources.
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Frequently Asked Questions
- Q: What is the full title of the online seminar hosted by Advanced Media and SPCC on April 16, 2026?
- A: The full title of the online seminar is 'Raising Customer Satisfaction with Voice x Emotion Analysis: What are Customers' Hidden True Feelings Revealed from Data?'
- Q: Who are the co-hosts of the online seminar taking place on Thursday, April 16, 2026?
- A: The online seminar is co-hosted by Advanced Media Inc. and Sky Perfect Customer Relations (SPCC).
- Q: When is the application deadline for the Advanced Media and SPCC online seminar in 2026?
- A: The application deadline for the seminar is Wednesday, April 15, 2026, at 5:00 PM.
- Q: What specific benefits does the webinar claim to offer for contact center operations?
- A: The webinar claims to offer actionable insights and real-world examples to improve customer satisfaction and operational efficiency using voice and emotion analysis.
- Q: Who is the president and CEO of Advanced Media Inc. as mentioned in the seminar announcement?
- A: Kiyoyuki Suzuki is the president and CEO of Advanced Media Inc., headquartered in Toshima-ku, Tokyo.