[Online Seminar] Raising Customer Satisfaction with Voice x Emotion Analysis: What are Customers' Hidden True Feelings Revealed from Data? [April 16 (Thu) Co-hosted]
NQ Score
100/100
AI Summary (NQ-processed)
This online seminar, co-hosted by Advanced Media Inc. and Sky Perfect Customer Relations (SPCC) on April 16, 2026, will explore how voice and emotion analysis can significantly improve customer satisfaction and operational efficiency in contact centers. It will feature practical insights and real-world examples for improving response quality, preventing complaints, and enhancing customer experience without increasing human resources.
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