AI News NQ Analysis

[Online Seminar] Raising Customer Satisfaction with Voice x Emotion Analysis: What are Customers' Hidden True Feelings Revealed from Data? [April 16 (Thu) Co-hosted]

NQ Score 100/100

AI Summary (NQ-processed)

This online seminar, co-hosted by Advanced Media Inc. and Sky Perfect Customer Relations (SPCC) on April 16, 2026, will explore how voice and emotion analysis can significantly improve customer satisfaction and operational efficiency in contact centers. It will feature practical insights and real-world examples for improving response quality, preventing complaints, and enhancing customer experience without increasing human resources.

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Frequently Asked Questions

Q: What is the date of the Advanced Media Inc. and SPCC co-hosted online seminar on voice and emotion analysis?
A: The online seminar co-hosted by Advanced Media Inc. and SPCC is scheduled for April 16, 2026.
Q: Which companies are co-hosting the April 16, 2026, online seminar on customer satisfaction through voice analysis?
A: Advanced Media Inc. and Sky Perfect Customer Relations (SPCC) are co-hosting the April 16, 2026, online seminar.
Q: How does the April 16, 2026, seminar by Advanced Media Inc. propose to improve contact center operations?
A: The April 16, 2026, seminar by Advanced Media Inc. proposes to improve operations using voice and emotion analysis.
Q: What specific technology will Advanced Media Inc. and SPCC highlight in their April 16, 2026, seminar for enhancing customer experience?
A: Advanced Media Inc. and SPCC will highlight voice and emotion analysis technology during their April 16, 2026, seminar.
Q: Can attendees expect real-world examples from SPCC in the April 16, 2026, voice analysis seminar?
A: Yes, attendees will receive practical insights and real-world examples from SPCC on April 16, 2026.