Advanced Media Enhances AI Voicebot 'AmiVoice ISR Studio' with kintone Integration
NQ Score
63/100
AI Summary (NQ-processed)
Advanced Media has upgraded its AI voicebot, 'AmiVoice ISR Studio,' to support REST API integration with Cybozu's 'kintone' platform. This enhancement enables automated data lookups and history logging, facilitating advanced telephone workflow automation. Daiwa LifeNext plans to implement this new integrated solution.
AI analysis data is not yet available.
Frequently Asked Questions
- Q: What does the AmiVoice ISR Studio and kintone integration enable?
- A: It allows for identity verification and information gathering using customer data from kintone, as well as automatic registration and updating of call results within kintone.
- Q: What other improvements were included in this update?
- A: The update added support for push-button (DTMF) input during voice guidance and improved speech recognition accuracy for addresses and noisy environments.