What is Amazon Key? Amazon Key is a service that allows only delivery drivers authenticated by Amazon to temporarily unlock an auto-lock system and deliver packages directly to the front entrance of an apartment unit during delivery. After delivery is completed, access privileges automatically expire, so entry into the building for any purpose other than delivery is not permitted. Even in apartment buildings with auto-lock systems, residents can use this delivery placement service with peace of mind. Benefits of Amazon Key ■ No initial or monthly usage fees There are no initial setup costs or monthly usage fees for apartment owners. (Note: Separate communication fees may apply.) ■ Significantly reduces redeliveries Implementing Amazon Key has resulted in more than an 80% reduction in redeliveries. Reducing redeliveries not only improves resident convenience but also helps reduce the burden on delivery services and lower environmental impact. ■ High security Only delivery partners authenticated by Amazon can use the service. Drivers are granted temporary unlocking privileges only when carrying a package for delivery, and these privileges automatically expire upon delivery completion. Building PIN codes are never shared with delivery personnel, ensuring a high level of safety. ■ Comprehensive compensation for unexpected incidents Amazon provides a compensation program to cover any potential issues that may occur during delivery placement. ■ Preserves building aesthetics The system can be added to existing auto-lock equipment without major construction, allowing installation without affecting the building's exterior appearance. Delivery Process With Amazon Key, packages are delivered according to the following process: Delivery driver arrives at the apartment building Driver submits an unlock request via a dedicated app Amazon's system authenticates the driver, delivery destination, and delivery time Auto-lock is temporarily unlocked Package is placed at the front entr