The support environment for pregnant and postpartum women has changed significantly in recent years. While the range of support providers encountering pregnant women in difficult situations is expanding due to changes in legal systems such as the revision of the Child Welfare Act, voices from the field such as "I don't know how to respond" are being heard. Our support site at Piccolare is also in a phase of trial and error. The 2026 Support Provider Training Program "Consultation Desk Skills Course" aims to improve skills in consultation desk response through practical group work such as role-playing and discussions based on actual cases. 【Sunday, August 9】 10:00 AM - 12:00 PM (Online) ●Session 1: Consulting and Listening to Someone ◆[Lecture by External Speaker] We will invite Eiko Oshima (Representative of NPO Recovery) as a speaker. Based on her practice and research in social work for women living in difficult circumstances, we will consider how "consultation" is changing, how we should think about "consultation," and how we should listen to the voices of those who seek consultation. 【Sunday, August 9】 1:30 PM - 3:30 PM (Online) ●Session 2: What Lies Behind the "Voice" of the Person Seeking Consultation ~Considering Needs and Wants~ ◆[Includes Workshop] Contact is lost, appointments are made but difficult to keep... What are the people seeking consultation asking of us as they try to stay connected? How can we maintain that connection? We will consider this through case studies. 【Sunday, August 23】 10:00 AM - 12:00 PM (Online) ●Session 3: Telephone Consultation Support (Role-Playing) ◆[Includes Workshop] Through role-playing, we will consider the image of a person seeking consultation who cannot be seen, only heard over the phone. Basic skills and attitudes for telephone support can be learned. 【Sunday, August 23】 1:30 PM - 3:30 PM (Online) ●Session 4: Text (Email/Chat) Consultation Support (Group Work) ◆[Includes Workshop] After covering the basics of email and