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【25 Company-Owned Gyms in 5 Years】 Personal Gym 'STREAM' Achieves 92.5% Retention Rate and Expands to Kansai, Challenging High Gym Dropout Rates

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RIPPLE Co., Ltd., operator of the personal training gym 'STREAM,' opened its 25th location in Tenjimbashisuji 6-chome, Osaka, on May 15, 2026, marking its first expansion into the Kansai region. Known for its 92.5% retention rate—a stark contrast to industry norms—the gym attributes its success to a monthly subscription model, strategic locations near stations, and a low staff turnover rate of 3%. The company aims for 1.5 billion yen in revenue this fiscal year, focusing on sustainable health habits rather than short-term intensive programs.

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Frequently Asked Questions

Q: What is the retention rate for Personal Gym STREAM?
A: STREAM's monthly retention rate is 92.5%.
Q: Which was the first STREAM store to open in the Kansai region?
A: The 'Tenjinbashi-suji 6-chome' store in Kita-ku, Osaka City.
Q: What are the key features of STREAM's service design?
A: Instead of high-cost short-term intensive programs, STREAM features a monthly subscription model, a location strategy within a 5-minute walk from stations, and a stable workforce with a turnover rate of 3%.
Q: What is STREAM's sales target for this fiscal year?
A: STREAM aims for a sales target of 1.5 billion yen this fiscal year.
Q: What is the turnover rate for STREAM's trainers?
A: While the average turnover rate in the fitness industry is about 30%, STREAM maintains a very low turnover rate of 3%.